Refund policy

RETURNS

Yes, return policies are boring, but safe body jewelry rules are serious.

Because piercing jewelry is considered a personal item and comes into contact with the body, all jewelry sales are final and non refundable.

Please double check sizing before placing your order. Jewelry sizing is anatomy dependent, and we cannot guarantee fit.

All jewelry arrives in a sealed package. We ask that you inspect the item through the sealed packaging before opening.

We cannot accept returns or send replacements for items that have been opened, worn, or removed from their sealed packaging.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the unopened sealed package and item so we can help make it right.

Fern is not responsible for incorrect sizing ordered by the customer or for damage caused during insertion, removal, or improper jewelry use.